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Channel Connect

Hotel APIs right at your fingertips

With our Channel Connect APIs, you can quickly shop and book retail and negotiated rates from over 33,800 properties around the world. Our comprehensive database of property content and reliable connectivity to suppliers supports real time availability of rates and seamless delivery of reservation information.

SynXis Channel Connect API Flow Diagram

 

 

Hotel Availability

SOAP API
10.12

The Hotel Availability Request message provides the ability to search single or multiple properties for detailed availability and pricing information. The request is flexible allowing for multiple ways to search for hotels, filter the rates returned and specify the response type.

 
Hotel
Search
Hospitality
 
 

Hotel Detail

SOAP API
10.12

The GetHotelDetails method (OTA_HotelDescriptiveInfoRQ) API allows for the retrieval of a robust set of static descriptive information for one or more hotels.

 
Hotel
Search
Hospitality
 
 

Create Reservation

SOAP API
10.12

The CreateReservations method provides the ability to send reservation requests to SynXis CR.

 
Hotel
Reservation
Hospitality
 
 

Cancel Reservation

SOAP API
10.12

The CancelReservations method provides the ability to send reservation cancellation requests.

 
Hotel
Reservation
Hospitality
 
 

Modify Reservation

SOAP API
10.12

The Modify Reservation (OTA_HotelResModifyRQ) is used to enable modifications of previously booked reservations.

     
    Hotel
    Reservation
    Hospitality
     
     

    Read Reservation

    SOAP API
    10.12

    The Read Reservations method using the OTA_ReadRQ message enables reservation records to be retrieved from the system by passing identifying information. If an exact reservation match is not found or a list is requested, the OTA_HotelResRS message is returned with a list of reservations.

     
    Hotel
    Reservation
    Hospitality
     
     

    Verify Reservation

    SOAP API
    10.12

    The Verify Reservations (OTA_ReadRQ) is used to  enable reservations to be validated by passing certain identifying information.

     
    Hotel
    Reservation
    Hospitality
     
     

    Create Reservation Notification

    SOAP API
    10.12

    The Create Reservations Notification method is virtually identical to the Create Reservations method is used to include a confirmation number to identify the reservation, as well as the full details of the re

     
    Hotel
    Reservation
    Hospitality
     
     

    Cancel Reservation Notification

    SOAP API
    10.12

    The Cancel Reservations Notification method provides the ability to send cancellation notification requests.

     
    Hotel
    Reservation
    Hospitality
     
     

    Modify Reservation Notification

    SOAP API
    10.12

    The Modify Reservation Notification(OTA_HotelResModifyNotifRQ) is used to enable modifications of a previously booked reservations.

     
    Hotel
    Reservation
    Hospitality
     
     

    Change Discovery

    SOAP API
    10.12

    The OTA_HotelCacheChangeRQ message allows partners to query SynXis CR to identify rate and availability changes in SynXis CR, so that the partner can send a targeted shop to SynXis to get the updated availability. 

     
    Hotel
    ARI
    Hospitality
     
     

     

    ARI Push

    As availability and rates change in the SynXis system, SynXis will send ARI Upload messages to an OTA system. The messages are contained within a SOAP envelope and follow the HTNG 2010A specifications.

    When practical, updates will be grouped together to send as few messages as possible. Messages can be sent synchronously or asynchronously, depending upon the client systems preferred method of communication.

    SynXis ARI Push utilizes the following messages:

    • OTA_HotelAvailNotifRQ - is used to update Availability Restrictions and sent at the product level
    • OTA_HotelRatePlanNotifRQ - is used to update Rate information and is sent at the product level
    • OTA_HotelInvCountNotifRQ - is used to update Inventory and is sent at the room type level

     

    NOTE: Use of PUSH ARI APIs is limited to qualified OTAs with advance permission only.

     

     

    ARI Push - Availability

    SOAP API
    9.8

    The OTA_HotelAvailNotifRQ message is used to communicate product level availability restriction values to client systems. The restriction types that are supported are Open, Close, Close to Arrival, Close to Departure, Min and Max Length of Stay, Min and Max Length of Stay Thru.

     
    Hotel
    ARI
    Hospitality
     

    ARI Push - Rates

    SOAP API
    9.8

    The OTA_HotelRatePlanNotif message is used to communicate rate amount values to client systems. We support rate amounts for 1 to 5 adult occupants, with ‘before’ and ‘after’ tax occupancy rate amounts for each occupant.

     
    Hotel
    ARI
    Hospitality
     

    ARI Push - Inventory

    SOAP API
    9.8

    The OTA_HotelInvCountNotifRQ message is used to communicate room level inventory values to client systems. Each message contains inventory for one or more room types for one hotel for one channel.

     
    Hotel
    ARI
    Hospitality